Refund and Returns Policy
TRefund and Returns Policy
Last updated: [11-07-2025]
At Flara Eagle, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
Returns
- You have 7 days from the date you received your item to request a return.
- To be eligible for a return, the item must be:
- Unused and in the same condition you received it
- In its original packaging
- Accompanied by a receipt or proof of purchase
To start a return, please contact us at [your email address] with your order number and reason for return. Do not send your item back without contacting us first.
Non-Returnable Items
Certain types of items cannot be returned, such as:
- Custom or personalized products
- Items on sale or clearance
- Used or damaged products due to customer handling
Refunds
- Once we receive and inspect your return, we will notify you by email.
- If your return is approved, we will initiate a refund to your original payment method within 5–10 business days.
Late or Missing Refunds
- If you haven’t received your refund after 10 business days, please:
- Check your bank account again
- Contact your credit card company (it may take some time before your refund is officially posted)
- Contact your bank
If you’ve done all of this and still have not received your refund, please contact us at [your email address].
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, contact us at [your email address] within 3 days of receiving the product.
Shipping Costs
If you receive a refund, the cost of return shipping will be deducted unless the return is due to our error.
You will be responsible for paying your own shipping costs for returning an item.
Shipping costs are non-refundable.
